“Thank you for a wonderful job you did for us. We are starting on several ideas and projects that the branches discussed. The sheets that the branches came up with have been put on our shared network drive for everyone to see. Once we finish our physical renovations, we can start preparing our “action plans” for the ideas generated by the seminar. Hopefully in a year, we will have completed several projects and be on our way on the remainder.
Again, thank you and best wishes to you”
Gordon Ito
Insurance Commissioners Office