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""I enjoyed everything about the program, Getting Out of Overwhelm! Beth was so on point, so true, so practical! I loved her stories. I needed to hear from her and how to reaffirm me and my life.""
- Tessa Reed, Indiana Youth Institute Conference Indianapolis, IN |
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Your business thrives when your employees are resilient.
Some Ideas for
You
• Creating a More Resilient Team -- Finding Bounce-Back-Ability, Harnessing Stress & Getting out of
Overwhelm
• Creating a Resilient Workforce in Changing Times
• Solutions
from the Ground UP - Employee Engagement for More Lasting Change
• Patient Satisfaction – from the C-Suite to the Front Lines
• 7 Ways to Make Your Life Easier -- Practical Tips and Tools to Be More Productive, More Focused, and Happier
• Past Tense - Present Productive -- Techniques for Getting UnStuck and Back to Work
• Read Faster -- Literacy Programs from The Literacy Company
Finding Resilience, Harnessing Stress”
Every Manager sees the very real effects of stress on personal productivity and success
at work. When your team understands the Physiological and Psychological
consequences of unmanaged stress, they are motivated to take measures necessary
to improve their health. Healthy employees work better, are easier to motivate,
and produce results more quickly. This presentation is packed with practical,
do-able, easy-to-remember tools. Your people will walk out of this session
refreshed and ready to take on the world.
Get Out of Overwhelm and Optimize Your Resources
A lively
and humorous program ~ perfect for conferences, meetings, and meal-time talks.
With a light-hearted, “THAT’S ME!” approach to our common self-imposed
stressors, Beth helps your audiences laugh their way back to health and sanity.
She identifies five common ways we get ourselves into overwhelm, and offers
three solid tools to get ourselves out.
Managing Change has as much to do with Resilience and a Healthy Perspective as it does with systems and marching orders. Your people need information and tools to survive the rapid pace of change in their business and personal lives. This program provides your teams with the Four Non-negotiable Truths About Change; a handy Change path to watch their progress; and Five Practical Tools to Master the Change Process. This program may be personalized for your organization to respond to your current and future challenges.
No one wakes up in the
morning and decides they really want to screw up at work today. (If they do,
that’s a different workshop!) People want to succeed. As a manager, it’s your
job to make it possible for them to succeed.
It’s one thing to decide
what needs to happen, it’s quite another to create initiative and
follow-through in your staff to
get the job done.
} Setting and maintaining standards helps create the
expectation of excellence.
} Coaching conversations help set the stage for
continuous improvement with ease.
} Formal and informal follow-up moves the process
along until the goals and objectives have been met.
In this half day course
we’ll give you tools to accomplish all of that. It doesn’t need to be difficult. These pro-active systems
will help you create an atmosphere for finding solutions and creating job accountability.
“Patient Satisfaction –
From the
C-Suite to the Front Lines”
With HIPAA Laws and the
HCAHPS initiative, and now Healthcare Reform, more and more medical facilities
are looking to improve Patient Satisfaction. Our program is a common sense
approach to Patient Satisfaction from a Patient’s Perspective. Beth Terry, CSP,
engages her audience with common sense principles, practical techniques, and
memorable examples. The program covers:
Patient
Services Guiding Principles
Expectations
Drive Patient Satisfaction & Control Perceptions
The
Four Things that Everyone Needs
Happy
Customers Make Your Life Easier
Positive
Attitudes are More Than Just a Nice Theory
Employee
Engagement Improves Productivity
Communicate
Clearly
Seven
Ways to Empower Your Staff
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Beth Terry, CSP, is a Professional. She will work
with you to find the right
program. Beth cares. She'll learn about you. She’ll do all she can to connect with your teams and
your audiences. She'll leave a lasting impression and will help you make your
teams more successful.
Call Beth today at 877-672-5008. Or Contact her now to get her on your calendar.